Needleworld
About Us
Needleworld are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at mail@needleworld.co.uk.

Our Contact details:
Needleworld
Brook Way, 9 Cavalier Close, Midhurst, West Sussex, GU29 9QW, United Kingdom
Phone: 01730 816766
Email: mail@needleworld.co.uk
Making a Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept cheques from the UK for all orders.

We use Sage Pay to collect/process transaction information' and provide link to our security policy at http://www.sagepay.com/security_policy and PayPal, part of the Ebay company. Information regarding PayPal can be found at www.paypal.com
Shipping and Handling
All postage/shipping to UK is free. For other areas please see check out.
Delivery Schedule
We will normally send your order for Needleworld Designed Kits to you in 5 business days . Orders for Photokits and special designs will depend on the complexity. An e-mail is sent acknowledging your order or request.
Back Orders and Cancellations
All our kits and photokits are made to order. If there is a long delay for any reason you will always be e-mailed with the option to cancel your order if you would rather not wait.
Tax Charges
Needleworld is not VAT registered and VAT is not charged on our products.
Returns Policy
Needleworld uses good quality materials to make their kits and photokits to order and therefore under "The Consumer Protection (Distance Selling) Regulations 2000" Needleworld follows Regulation 9 "unless the parties agree otherwise, he/she will not be able to cancel the contract under regulation 10 once the performance of the services has begun with his/her agreement".
Remittance Terms
Payment is required when order is placed.
Privacy Policy
Needleworld do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
Reaching Us
If you need to reach us, please email us on mail@needelworld.co.uk alternatively, you can call on 01730 816766 (International +441730 816766 or write to us at Brook Way, 9 Cavalier Close, Midhurst, West Sussex. GU29 9QW, United Kingdom
Guarantee and Refund
We guarantee that we will use quality materials for all our kits. Should you find that there is a fault in the materials please inform us immediately and a replacement of that part or refund will be arranged.
Credit Card Security
We use Sage Pay to collect/process transaction information' and provide link to our security policy at http://www.sagepay.com/security_policy or PayPal part of the Ebay company. Information regarding PayPal can be found at www.paypal.com